Terms and Policies

1. Terms of Service

Using Our Services

By accessing or using any of our websites or applications, you agree to follow these terms. You may use our services only for lawful purposes and in compliance with all applicable laws. You agree not to misuse, copy, or redistribute our software or materials without permission.

Subscriptions & Billing

Payments and subscriptions are securely processed through Stripe. By subscribing, you authorize Stripe to bill your selected payment method according to your chosen plan.

Cancellations

You can cancel your subscription anytime through the Stripe billing portal. When canceled, your access will continue until the end of the current billing period. We don’t charge any additional cancellation fees.

Refunds

We offer refunds within seven (7) days of the initial purchase or renewal date. To request a refund, contact support@stickler.company. After that period, refunds are generally not provided except in cases of technical or billing errors.

Intellectual Property

All Stickler Labs software, content, and branding are the property of Stickler LLC. You may not reproduce or redistribute our materials without written consent.

Disclaimer

Our products and services are provided “as is.” We make no guarantees that our software will be error-free or uninterrupted, though we do our best to make it reliable and secure.

Changes

We may update these terms from time to time. Updates will be posted here with a new effective date. Continued use of our products after an update means you accept the revised terms.

2. Privacy Policy

Information We Collect

We collect only the information needed to provide and improve our services:

• Account information such as your email address when you sign up or contact us.

• Payment and billing data handled securely through Stripe. We never store full card details.

• Limited technical information (browser type, usage logs, etc.) to improve functionality and security.

How We Use Information

We use this data to:

• Operate and improve our digital products.

• Communicate with you about updates, billing, and support.

• Comply with legal or financial record-keeping requirements.

Data Sharing

We do not sell or rent user information.
We may share limited data with trusted providers like Stripe, Supabase, and hosting platforms solely to deliver our services.

Security

We use modern encryption and access controls to protect your information. However, no system is completely secure, and you use our services at your own risk.

Your Choices

You can request deletion of your account data by contacting us at support@stickler.company.
If you unsubscribe or delete your account, some records (like invoices) may remain archived for tax or legal compliance.

3. Refund & Cancellation Policy

• Cancel Anytime: You may cancel subscriptions anytime through your Stripe billing portal.

• Refunds: Refunds are available within seven (7) days of the initial purchase or renewal.

• Billing Errors: If you believe you were charged incorrectly, contact us before filing a dispute—we’ll make every effort to resolve it quickly.

• No Physical Goods: Because our products are entirely digital, we don’t require returns or shipping.

4. Contact Us

If you have any questions about these terms or our policies, please reach out:

Stickler LLC
support@stickler.company